Q & A
You can order online, over the phone or in person at one of our storefront locations. Please feel free to call us anytime at (412) 474-3436 to schedule a consultation or visit us in person!
There are no minimum order requirements when you place an order with Cheeseburger Design! We understand that every customer has different needs and we do our best to provide competitive pricing. We offer Direct to Garment, Vinyl Heat Press or Heat Transfers for smaller jobs and automatic screen-printing for larger jobs.
Our promotional products (tumblers, laser engraved plaques etc) can be purchased individually or by the case.
Pricing is based on volume, so the larger the order, the more competitive the price!
Due to COVID-19, we are unable to accept products supplied by customers at this time. We apologize for the inconvenience and are following CDC recommendations and guidelines to protect the health of our customers and staff members. Rest assured, we have accounts with all of the major textile suppliers across the country and are confident we can find a comparable product to embellish for you!
Yes, we do!
We are a state-of-the-art facility with DTG (Direct to Garment), heat press vinyl, and heat transfer capabilities.
Just give us a call or stop by one of our stores and let us know what you are looking for!
Order times vary based on quantities and if the item(s) are in stock. Typical turnaround is 3-5 business days for small orders and two weeks for large orders.
We do offer RUSH services with additional fees for those last-minute orders that may pop up. For RUSH orders, Call Us Monday-Friday from 10am to 5pm est.
We do our best to find the least expensive shipping rate that still meets your needs. We utilize USPS, FEDEX and UPS to provide you with the best rate.
We are happy to provide you a shipping quote at time of online ordering or during the quoting process. If you are local, stop by one of our locations and pick your order up in person at no cost!
You will receive a quote and a proof which you will approve prior to your order being produced. This leaves little room for error.
All custom products are non-returnable with the exception of a typo or quality defect.
If you need to inquire about returning an order, please contact us Monday-Friday from 10am to 5pm EST.
We make paying for your goods and services easy! You can pay via credit card online at time of order (we accept Visa, MasterCard, Discover, & American Express), via ACH or Check in store.
As with all custom shops, for large orders we do require a 50% deposit once the proof and quote is approved. For our monthly business customers, we can use purchase orders once credit history has been established.
If you have questions about terms or setting up your account, call us today!